We guarantee that our products are faultless with regard to material and manufacture. If the products prove to be defevtive in time of warranty period, you have the right to free repair or replacement with an appropriate altenative, based on our regulatory discretion.
Without prejudice to the statutory warranty claims, Elektra Beckum grants a warranty in accordance to the laws of the respective country, at least 2 years. The warranty period begins on the date of purchase of the machine from the dealer.
The warranty extends exclusively to defects that can be traced back to material of manufacturing error. We doesn’t cover for improper use such as :
- Overloading the machine or using non-approved tools
- Force use, damage by external factor or by hard objects e.g sand, stones, etc.
- Damage due to non-observance of the instructions book, e.g connection to the incorrect voltage or type of current.
For the warranty claims, please contact elektra beckum. We will help you shortly on the germany work hours. When submitting a warranty claim, we will ask you to attach the sales receipt with the date of sale when you bought the machine.
Repairs warranty may only be carried out by authorized Elektra Beckum warranty service dealer in your country.